Great team!
I would rate this place a negative 5 stars if I could. I was scheduled to receive a mattress and box spring on the Saturday after I purchased them. They weren't delivered and I heard nothing from the store. I called first thing in the morning on the following Monday and was told that my "email address was misplaced," along with my phone number! I made arrangements to have the items delivered in a few days. On the day of delivery, two guys show up with a twin size mattress and box spring. I ordered a full size mattress and box spring! I call the store and, sure enough, I ordered full size. I make arrangements to have the correct size delivered on the Fourth of July. The guys show up with the correct size items. They proceed to have me sign a receipt which states that the mattress and box spring have no damage to them. After I inspected them, there was a small damaged area to the mattress. So, I wrote on the invoice there was damage, made a copy of it for my records and called the store. I was told that the manager would be calling me "first thing in the morning." I've yet to hear from anyone! So, this was my first and last experience with Mattress Warehouse!
Terrible staff. Will never shop here.
SHOPPER BEWARE !!!! THEY WILL SIGN YOU UP FOR A CREDIT CARD...... AND NOT EVEN TELL YOU !!! I GOT MINE IN THE MAIL YESTERDAY!!!! "SURPRISE"!!!!! IS THERE A LAW AGAINST SOMEONE OBTAINING A CREDIT CARD IN YOUR NAME WITHOUT YOUR PREMISSION ?????????
We had such a great experience. Christy was amazing she was so was so patient with us and answered all my questions. We went in looking for a mattress for our guest bedroom. They have the best prices in town, we went to 5 other places and all which were about double in price. Such an awesome place I highly recommend them rather your looking for a guest bedroom set or a new mattress for yourself!!
Mattress Warehouse Of Staunton is a US Lodging based in Staunton, Virginia. Mattress Warehouse Of Staunton is located at 1209 Richmond Ave #102, Staunton, VA 24401, USA.
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