Then the next time we took our truck, again we didnt feel that they were being straight with us. We later learned from a friend that they neglected to tighten the lug nuts when they replaced a tire for him, causing the bolts to break off and a great deal more problems for him. I'm not sure what happened to Jenkins but we won't be patronizing them anymore, which is a shame since they are so convenient for us and seemed to be a great business for quite a while.
The mechanic was very mean, rude, and disrespectful. He never met me before but he was pissed off.
Never ever again will I go to these guys. I would like to tell everybody to beware of these scammers.
Jenkins is within walking distance from our house so we naturally tried them out. We took our vehicles to them several times over a few years with no issues. Then, once when we needed a new tire on our Mercedes they put 4 new on instead without asking/talking to us. I payed for the service, thinking they had spoken with my husband about it. When we realized what happened we took the car back (the next day because they were then closed) and told them to fix it. So, of course we were without a car for another day.
I have been coming here for at least 4 years and they have always taken such good care of me!!
So I tried to go to the one in Waynesboro they were so rude and disrespectful so I called Staunton Jenkins. Mike the store manager was so nice. He greeted me when I first came in and immediately took my car back to get worked on. Mike and Nathan were who I dealt with and they were great. Kept a nice conversation with me while I waited and even gave me a little discount Bc of my experience in Waynesboro. If I need anything else done to my car I will be returning back here. Thanks guys.!
I have a friend of mine that was getting his inspection renewed as well. They informed him that he needs to replace the transmission case and quoted him $2000. He went to another mechanic and solved the issue with $23. It wasn't the transmission case, it was the antifreeze reservoir, it had a small leak that this guy thought it was from the transmission. If you can not tell the difference between antifreeze and transmission fluid, you are not a mechanic!
He failed my inspection due to a bad tire. So be I went ahead and I bought a tire from him. He charged me $118, I checked the tire online and it was $65. I can understand some mark up but that is robbery.
We were on the road to MA when our ac compressor went out. Stopped here for help. The staff was not helpful and the rates were sup par. Told me it would be two hours before it could even be looked at. Found good reviews on Car ER and went there. Not only was the service speedy but the rates were excellent!
Anyway, he then still failed my inspection because the windhield wipers were bad. I went down the street and they passed me no problems.
Jenkins Automotive Service Tire Center is a US Car Repair based in Staunton, Virginia. Jenkins Automotive Service Tire Center is located at 130 N Central Ave, Staunton, VA 24401, USA.
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